Pre-sales Service

1.Provide professional consulting

Meiman Laser provides information consulting about product, price, technology and industry solutions for customers at anytime via network, telephone, letter and door to door.

2. Provide sample service

Meiman Laser makes and sends free samples for customers.

3. Provide inspection and reception

Customers can make reservations for exhibition visit and site inspection, Meiman Laser provides professional receptionists.


In-sales Service

1.  Integrity and fairness  No matter great or small amount of contract, new or old customers, domestic or foreign customers, Meiman Laser treats 

with integrity and fairness.

2.  Guarantee both quality and quantity:Meiman Laser implements the terms and conditions stipulated in the contract strictly, complies with product standard 

and multi inspection. 


After-sales Service

1. Meiman Laser provides free installation, commissioning and training for users’ technicists, ensures that uses can get familiar with operation methods and 

put machines into use as soon as possible;

2. Meiman Laser provides three year warranty and lifetime maintenance. Free repair for mechanical failure and parts damage (no human factors and force 

majeure factors) under warranty (replacement parts except wearing parts are provides by Meiman Laser free of charge). Charging at cost when out of 

warranty;

3. Users enjoy lifetime free software upgrade service since the date of purchase;

4. After-sales service response time within12 hours;

5.Meiman Laser revisits all customers regularly each year and provides technical support service at any time.


Service Philosophy

Meiman Laser provides first-class products, first-class quality and first-class service to satisfy customers.

Profession: Professional team provides professional service

Passion: Treating every customer with passion all along

Fairness: No matter great or small amount of contract, new or old customers, domestic or foreign customers,Meiman Laser treats with integrity and fairness

Efficiency: Keep high efficiency, respect every minute of customers

Preciseness: Rigorous attitude and working style

Responsibility: Place customer requirements at forefront